We are pleased to announce this incredibly exciting opportunity to be part of Qatar Airways, Cargo Operations Sales team, as a Cargo Sales Executive in our Chicago Cargo office - ORD.
The role holder will be responsible for generating maximum cargo sales in order to meet or exceed the set revenue/tonnage target for stations and to provide customer service in sales & operational areas, liaising with Ground Handling Agents at stations with Head Office, Cargo department.
Accountabilities:
- Generate maximum cargo sales to meet/exceed annual set revenue/tonnage targets by visiting cargo agents, tele sales and by promotional activities.
- Assist customers/clients with all the information related to booking/forwarding/delivery by liaising with local Ground Handling Agents and with Head Office Cargo department to ensure/enhance a satisfactory service provided by QR.
- Distribute QR promotional items, circulars, memos and announcements to the agents/freight forwarders to provide information on QR products & service.
- Arrange and deliver necessary cargo stationaries, forms and labels to GHA and appointed sales agents to have smooth handling and comply with regulations.
- Maintain close coordination between QR space control and customers by ensuring their shipments are transferred and delivered on time.
- Prepare the monthly marketing report for sales achieved at stations and hand over to responsible person to capture information and to monitor and take corrective action to achieve the set sales/revenue target for the year.
- Co-ordinate with customers/cargo claims and forward all necessary claim documents, handle discrepancies at stations and in all administrative issues related to stations.
- Perform other department duties related to his/her position as directed by the Head of Department.
QualificationsJob Specific Skills:
- Cargo Marketing, Basic Rating, Dangerous Good Regulations
- Computer applications
- IATA/TACT Regulations and its impact on sales
- Strong negotiation and good communication skills.
