Satair - Head of Shipping

Job Description:

This job is based in Satair, if you want to know more about our business, please click here to find out more. ​

Job Objectives

Lead the team to meet performance targets for all inbound and outbound orders within Warehouse Operation to meet internal and external customer expectations.

Job Responsibilities

• To plan and delegate team priorities on a daily basis to ensure a smooth operation in a 24/7 set up

• Responsible for the local management, performance reporting  and resolution of issues relating to inbound, outbound and stock replenishment material flows.

• Initiates root cause analysis and other problem solving techniques to resolve performance issues.

• Establish interface with relevant internal stakeholders to support customer program orders e.g. CSL, AMI, IMS, CRS etc

• Ensures necessary organisational understanding and operational tools are in place to achieve export/import compliance in all Satair operations

• To maintain an overview of weekly and monthly work activities for resource planning

• To ensure the personal and professional development of team members through relevant training in cooperation with HR

• Ensure team members are aware and perform in accordance to procedures in Company Management System

• Participate in all internal and external audits

• Hold regular safety training meetings to ensure safety measures are met and team members have a safe work environment

• Ensure compliances with all Health and Safety rules and regulations

• Conduct regular team meetings to keep team members up to date on company information and operational updates.

Secondary Responsibilities

• Lead and/or support on operational issue with appointed forwarders or domestic transportation service providers

• Lead and/or support custom related topics pertaining to inbound/outbound shipments

• Be the focal point for all authorities’ license and permit required for handling, storing and transporting controlled/strategic products

• Provide Monthly KPI reporting and statistics to line manager with appropriate commentary

• Support all improvement initiatives within global logistics organisation

• To work in backup capacity mode with other team leads within warehouse functions

• Ensure coordination of tasks between other functions within Warehouse in cooperation with other team leads

• To maintain and develop the quality level in all aspect of Warehouse

• To ensure Warehouse facility are kept safe and clean at all time

• Suggest any form of improvement within own function and implement where agreed with line manager

Outputs

• Operational stability and scalability

• Cost and efficiency

• Delivery performance

• Adherence to headcount and cost budget

• Level of employee satisfaction & absenteeism rate

• Quality adherence

Job Requirements

• Strong knowledge in supply chain management and  warehouse operations

• Strong knowledge about the aerospace aftermarket, customer services and after sales operations in the aviation industry

• Good knowledge of SAP R/3

• Good knowledge about IT systems, process governance and quality management, ideally in the aviation context

• Certified in Dangerous Goods Management

• Minimum 5-10 years working experience

• Working knowledge of English, both orally and in writing

• Strong business acumen

Personal & Interpersonal Skills

• Team player

• Thorough and tidy

• Ability to multi-tasks across different warehouse scope

• Patient and cooperative

• Flexible and proactive

• Service minded

• Communication skills

• Good sense of urgency to meet KPI

• Inter-cultural understanding

• Attitude supportive of Satair values

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.

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