Role Introduction
Reports to: Lounge Supervisor
In order to become one of the world’s greatest service brands, service excellence is at the heart of our core brand value proposition.
As the Lounge Bartender, you will play a crucial role at the lounge by demonstrating to our customers the 3 key brand values of ‘Thoughtful’, ‘Progressive’ & ‘Can-do Spirit’, making all the moments of truth memorable by understanding the voice of our customers and ensuring top-notch lounge experience.
Key Responsibilities
- Deliver excellent service to customers with warmth and professionalism and in accordance to company and legal standards relating to service, food safety, health and safety
- Stay updated on beverage knowledge, including wine, spirits, cocktails, and tea
- Assist guests in taking orders and provide menu recommendations
- Ensure efficient delivery of drinks and snacks according to specifications
- Address bespoke drink requests and maintain customer satisfaction
- Maintain lounge cleanliness and uphold stock levels
- Support Supervisor to ensure smooth day-to-day operations and assist the rest of the lounge team if required
Requirements
- Right to work in Hong Kong
- Minimum age of 18
- HKCEE/ HKDSE or Diploma in Hospitality or Food & Beverage or related disciplines is an advantage
- Standard of spoken/ written English and Cantonese. Putonghua is an advantage
- Relevant working experience in catering hospitality, fine dining, sizeable luxury hotel, lounge, airport or in similar capacity is an advantage
- Knowledge of wines, spirits, and cocktail is an advantage
- Good team player, and customer-oriented attitude
- Flexibility to work on shift schedulesand work overtime if needed
Benefits
- Being part of a world-class service brand to be proud of
- World-class training and structured career progression path
- A safe and collaborative working environment which embraces a diverse and inclusive culture
- Extensive medical coverage & insurance scheme for you and your dependents
- Flexible retirement scheme
- Discounted travel across many airlines for you and your family
Personal & Application Information
Cathay Pacific is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only. Candidates not notified within eight weeks may consider their application unsuccessful. All related information will be kept in our file for up to 24 months. A copy of our Personal Information Collection Statement will be provided upon request by contacting our Data Protection Officer.
