Establishing an independent quality assurance system to monitor compliance of Airbus Helicopters Malaysia (AHM) and Airbus Helicopters Simulation Center (AHSC) as an organization with NAA requirements.

Should have direct access to the Accountable Manager on matters concerning the quality system.

Defining the Human Factors Principles to be implemented within the AHM/AHSC.

Implementing a quality audit programme in which compliance with all procedures is reviewed at regular intervals in relation to each type of aircraft or component maintained, including the management and completion of audits and publishing of audit reports, follow up and closure of any non-compliance.

Establishment of regular meetings with the Accountable Manager to appraise the effectiveness of the quality and safety system. This will include details of any reported discrepancy not being adequately addressed by the relevant person or in respect of any disagreement concerning the nature of the discrepancy.

Preparing standard practices and procedures thru Expositions/Manuals including the associated procedure(s) for use within the organization and ensuring their adequacy regarding all NAA regulations and any amendments to the regulations. 

Assessing sub-contractors and suppliers of new and used components and materials for satisfactory product quality in relation to the needs of AHM/AHSC.

Responsible for the issue, renewal or cancellation of the Certifying Staff (C/S) and Support Staff (S/S) Individual Company Authorization.

Coordinating action on airworthiness occurrences and for initiating any necessary further investigation and follow up activity.

Responsible to ensure that the process needed for Aviation Safety Management System (SMS) are established, implemented and maintained, including hazard identification, risk assessment and safety promotion.

Responsible to provide periodic reports on safety performance of the organization.

Responsible to maintain safety documentation such as Safety reports, HIRA Worksheets, Safety Performance Indicators, SMS Internal Audit Reports and personnel SMS Training Record.

Responsible to manage and conduct internal audit to ensure facility is in compliance with SMS.

Responsible to conduct investigation on customer incident to establish the ‘why’ and ‘how’ with the objective of identifying contributing factors and recommending preventive measures or changes.

Ensuring all airworthiness & safety audit personnel are duly trained and qualified in accordance to the requirements.

Developing and planning of all budgetary requirements for Quality Department inclusive of audit, airworthiness fees and audit personnel training requirements.

Upkeep and live Airbus Values, Leadership Model and Code of Conduct to be exemplary to others and to promote and increase the awareness of Airbus Values, Leadership Models and Code of Conduct. 

Carry out any other task as directed by the superior.