Job Description SummaryYou will be responsible to monitor and process Customers’ orders to ensure to meet On-Time delivery and Site sales targets.Job DescriptionEssential Responsibilities:Tracking of the status of customers’ orders to ensure orders are completed timely.Working with the shop producti
JSfirm

Customer Support Clerk

GE Aerospace • 
Singapore, Central Singapore, International
Position Type: Permanent
Job Description:
Job Description SummaryYou will be responsible to monitor and process Customers’ orders to ensure to meet On-Time delivery and Site sales targets.

Job Description

Essential Responsibilities:

  • Tracking of the status of customers’ orders to ensure orders are completed timely.

  • Working with the shop production control technicians or planners on any order delays for a recommit Estimated ship date.

  • Highlight any delays and issues encountered with the orders to Customer Service account holder for follow up with customers

  • Orders processing, by completing scrap replacement allocation (if any) and generate documents for shipment and billing of the orders.

  • Assist in replying any customers’ inquiries.

  • Participate in EHS / Teaming activities.


Qualifications/Requirements:

  • Minimum GCE ‘O’ level/SPM and/or with 3 years of relevant experience

  • Able to read and understand the manufacturing operation sheets and standard operation procedures in English

  • Proficient in Microsoft Windows applications (eg. Excel / Word)

  • A team player


Desired Characteristics:

  • Humble: respectful, receptive, agile, eager to learn

  • Transparent: shares critical information, speaks with candor, contributes constructively

  • Focused: quick learner, strategically prioritizes work, committed 

  • Leadership ability: strong communicator, decision-maker, collaborative

  • Problem solver: analytical-minded, challenges existing processes, critical thinker

Additional Information

Relocation Assistance Provided: No

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