Are you looking for a job where you can grow professionally and build your career in a multinational airline? If you love travelling, interacting with customers and colleagues from across the Emirates network, there are opportunities for you.Emirates is the world’s largest international airline, wit
JSfirm
Contact Centre Agent - Italian Speaking based in Budapest
Job Description:

Are you looking for a job where you can grow professionally and build your career in a multinational airline? If you love travelling, interacting with customers and colleagues from across the Emirates network, there are opportunities for you.



Emirates is the world’s largest international airline, with a network that spans over 130 destinations in 85 countries. We are currently looking for Customer Sales and Service Professionals to join our multicultural team in Hungary.



Options for home working within Hungary are available following an initial period of induction training and subject to performance metrics remaining on track.



Key responsibilities:




  • Be the voice of Emirates and ensure the highest standard of customer service is delivered to Emirates customers by providing information about our products and services.

  • Identify customer needs through rapport building, actively seeking out sales opportunities and promoting all Emirates related products.

  • Issue Emirates tickets to customers, ensuring their request is met, and offer them tailor-made travel solutions.

  • Actively enhance Emirates revenue earnings by promoting additional services offered by the company and its partners.



 


Job Requirements:

Requirements and Skills:



  • Fluency in English and Italian (both written and spoken).

  • Customer-focus with a strong sales orientation to deliver excellent service and close sales opportunities.

  • Strong listening and communication skills.

  • Proficiency in PC-based software, including Microsoft Word, Excel, and email.

  • Ability to work in a fast-paced call handling/sales team environment with multiple shifts.

  • Must have the legal right to live and work in Hungary.


Experience Required:



  • Exceptional interpersonal and customer service skills.

  • High school graduation or diploma-level education.


What We Offer:



  • Competitive salary starting at 675,000 HUF gross per month, with good opportunities for internal progression

  • Possibility of working from home after successfully completing a 3-month probation period, subject to performance.

  • 13th month salary and performance-based incentives.

  • Bonus opportunities tied to company results and performance.

  • Life insurance

  • Shift premium payment for evening and weekend shifts with additional compensation for overtime hours.

  • Highly discounted airline tickets for you to explore the world.

  • An inclusive multicultural work environment locally and virtually across the Emirates network.

  • Regular team events and access to diverse employee discounts.


If you’re ready to embark on a rewarding career journey with Emirates, we want to hear from you!


We look forward to welcoming you onboard!

Company Details
Emirates Airlines
P.O. Box 686
Dubai, Dubayy United Arab Emirates, International . International
www.emirates.com
108 Open Jobs Available
With a fleet of more than 230 aircraft, we currently fly to over 140 destinations in more than 80 countries around the world, and our network is expanding constantly. Over 1,500 Emirates flights depart Dubai each week on their way to destinations on six...

Benefits:
TBD

Supported Manufacturers:
Airbus, Boeing

Supported Models:
A380, 777
(Job and company information not to be copied, shared, scraped, or otherwise disseminated/distributed without explicit consent of JSfirm, LLC)
Job Info
Location
Budapest, Central Hungary, International
Type
Permanent
Company Details
Emirates Airlines
P.O. Box 686
Dubai, Dubayy United Arab Emirates, International . International
www.emirates.com
108 Open Jobs Available
With a fleet of more than 230 aircraft, we currently fly to over 140 destinations in more than 80 countries around the world, and our network is expanding constantly. Over 1,500 Emirates flights depart Dubai each week on their way to destinations on six...

Benefits:
TBD

Supported Manufacturers:
Airbus, Boeing

Supported Models:
A380, 777

JSfirm, LLC

Roanoke, TX

jobs@jsfirm.com

JSfirm LLC, Privacy Policy

All rights reserved. 2001-2024 JSfirm