Job Outline
To prepare and verify accurate cargo documentation, maintain currency information and status of consignments.
To update flight handling reports and to identify, monitor irregularities and discrepancies to achieve high service and quality standards.
Provide necessary support in cargo commercial activities.
To input statistical and operational data into the database to generate productivity reports.
To ensure timely, effective communication and information flows and to produce routine reports for flight shift to incorporate required service standards.
Critical Competencies
- Customer Service Orientation
- Attention to Detail & Quality
- Interpersonal Ability
- Organising for results
- Continuous learning
- Effective Communication
