What the position is:

The Internal Evaluation Program Manager maintains the internal audit and evaluation schedule to oversee all Company departments. The IEP Manager ensures that adequate self-audits and quality audits are performed, that root causes of issues are determined, that appropriate corrective actions are implemented, that follow-up occurs to ensure effectiveness, and that the Company follows industry best practices and remains in compliance with FAA, IOSA and DOD requirements.

Essential Functions:

The Internal Evaluation Program Manager is responsible for the quality and day-to-day management of the Internal Evaluation Program, a formal program for evaluating the effectiveness of Company programs, policies, and procedures. Duties and responsibilities include:

• Preparing an annual risk-based comprehensive evaluation plan
• Coordinating and scheduling IEP audits, special audits, and evaluations
• Evaluating quality assurance and self-auditing programs for all company departments
• Selecting and training individuals to serve as internal auditors
• Determining qualification and training requirements for internal auditors
• Assessing the Companys compliance with regulations and conformance to Company policies through audits and evaluations
• Focusing on a resolution of identified deficiencies through root cause analysis and effective corrective actions
• Monitoring trends in findings to identify systemic issues
• Ensuring the Companys readiness for external audits and evaluations
• Management of external audits (SAS, DOD, and IOSA)
• Assisting departments in determining appropriate corrective actions for external audit findings
• Maintaining the IEP database and trending programs
• Reporting audit and evaluation results to senior management
• Responsibility for the overall performance of the Internal Evaluation Program
• Perform other duties as assigned by the Director of Safety

General requirements & qualifications:

• Aviation or industrial auditing experience and/or education required
• Knowledge and understanding of FAA rules and regulatory framework and processes preferred
• Knowledge and understanding of IATA and DOD requirements preferred
• Intermediate skills in MS Word, Excel and PowerPoint
• Advanced ability to collect and analyze data and to report the results of statistical analysis
• Good organizational and project management skills
• High level of attention to detail