Hiring Company

Job Description

Join the BigPay Team! Levelup lives, one transaction at a time.

What we do, and why we do it

The banking system is evolving to give consumers the transparency, control and financial wellbeing they deserve. In a world where technology can change how we live for the better, there is no reason to be burdened by legacy systems, bureaucracy and mediocrity. It’s time for a change, and you can be part of this revolution!

BigPay is everything you wish your bank was: fair, transparent, frictionless. We went back to the drawing board to explore how new technologies could bring power back to you. Our goal is to solve real-world money problems for millions of people by empowering them and providing a simple interface for users to send, receive and track their money 

Life at BigPay 

We’re fast, curious and ambitious. We are on a fearless adventure to change financial services for consumers, and we value ownership, initiative and leadership from everyone in the company. We’re going out of our way to recruit the most intelligent, creative and talented people in the world. We want innovators, and that means maintaining an environment where they can flourish. Our only boss is the consumer. BigPay values highly collaborative, hard-working people, who can deconstruct problems on the fly and take the team with them, while being inventive, iterative and agile. We never want to reach a stage where we are not challenged on a daily basis – because it means we’re not going fast enough.

Product Manager. Payments

If youre a customer centric rockstar with a growth mindset, then we want you on our team! At BigPay, were revolutionising the FinTech space, and were looking for a passionate Product Manager superstar to join our mission.

Youll play a critical role in leading and growing the Payments Squad. This is a hands-on opportunity for someone who is commercially driven, passionate about payments, acquiring, and building great customer and product experiences. You’ll work closely with and lead a cross-functional team to understand customers, and design initiatives to contribute to BigPay’s mission and delivery of differentiated products. You’ll own the outcomes of your squad’s work. 

Heres what youll get to do:

• Conduct spanet and customer research to identify the features or enhancements that solve pain points customers care about.

• Champion customer outcomes to ensure customers are at the heart of everything we build, and facilitate critical thinking and decision making to this end

• Work closely with the Head of Product and Squad Members to define the Product Strategy, prioritize initiatives, propose roadmaps, refine feature ideas, and maintain existing features based on data, customer feedback and business objectives. 

• Constant health check on product performance and work on product enhancements and improvements, including bug fixing, regulatory/audit/mandatory changes

• Identify key growth levers across the user journey (acquisition, activation, retention, monetization) and develop data-driven strategies to optimize growth.

• Design customer experience and end-to-end user journeys.

• Build detailed product requirements, including acceptance criteria.

• Build detailed timelines of work plan and prepare comprehensive checklists to ensure integrity of the product, timeliness including compliance with regulatory requirements (BNM,MAS, and BOT)

• Work with stakeholders outside the squad to operationalize the product (Legal and compliance, finance, data, operations, CE, etc.)

• Work with spaneting to create the GTM plan and to ensure products are well received at all times to improve adoption raters outside the squad to operationalize the product (Legal and compliance, finance, data, risk, operations)

• Keep up with cutting-edge and emerging technologies relevant to the fintech domain.

Were looking for someone with:

• 5 to 8+ years in product management

• Experience working in Payments product, operations or commercial teams, in B2C or B2B

• Understanding of the product life-cycle, integrating customer feedback into product requirements, driving prioritization and pre/post-launch execution.

• Some experience working in a broad, cross functional team to drive product vision, define product requirements, coordinate resources from other groups (design, legal, etc.), and guide the team through key milestones.

• Experience gathering requirements across diverse areas and users, and converting and developing them into a product solution.

• Effective leadership, organizational, communication and execution skills.

• A "can-do" attitude, bias towards action and a self starter.

Why Youll Love Working Here:

• Startup Culture with Big Company Stability: We offer the fast pace, innovation, and ownership you crave with the stability and resources of a growing FinTech company.

• Real Impact: Your work will directly contribute to the success of our product and the companys growth.

• Be a Part of Something Big: Were on a mission to revolutionise customers lives one transaction at a time, and youll get to play a key role in making it happen.

• Learning & Growth Opportunities: Were a passionate bunch who love to learn and share knowledge. We offer ample opportunities for you to grow your skills and expertise.

• Fun & Collaborative Environment: We work hard and play hard. We value a fun and collaborative work environment where everyones voice is heard.

We are all different - one talent to another - that is how we rely on our differences. At AirAsia, you will be treated fairly and given all chances to be the best. We committed to creating a diverse work environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.