JOB DESCRIPTION

The Security & Safety Manager is responsible for the operational oversight of security, safety, and emergency response across the corporate offices, Hangars & IndiGo city side operations. You will protect employees & physical assets, by ensuring robust policy implementation, oversight on security teams, and leveraging safety technologies. This role requires a proactive leader capable of conducting security & safety audits, managing emergency responses across workplaces & offsite, and ensuring 100 regulatory compliance to mitigate threats like breach of security policy, unauthorized access, theft, or vandalism.

Key Responsibilities

1. Security & Workplace safety Governance

• Policy Implementation: Drive the governance and execution of physical security standards and Occupational Health & Safety (OH&S) procedures across all workplaces.
• Operational Integration: Translate corporate policies into site-specific actionable tasks; partner with Facility Managers to ensure security technology (CCTV, Alarms, Access Control) maintains maximum up time.
• Risk & Audit: Conduct regular security/OH&S risk assessments and periodic infrastructure audits.
• Keep security & safety KPIs & records Updated.
• Contingency Support: Maintain readiness to act as an Executive Protection Agent during high-risk or exceptional circumstances.

2. Incident Management & Crisis Response

• Preparedness: Ensure all workplace locations are fully aligned with emergency preparedness plans, including evacuation, lockdown, and crisis communication protocols.
• Response & Containment: Act as the primary lead for on-site incidents to contain threats and minimize operational impact.
• Investigation: Assist Director safety & security in investigations into security breaches or safety threats.

3. Vendor, Stakeholders & Training Management

• Vendor Oversight: Manage third-party security partners (guarding agencies, system integrators, and monitoring centers), ensuring strict adherence to SLAs and budgets.
• Collaboration: Work cross-functionally with the Facilities team to ensure seamless, integrated security operations.
• Culture & Training: Design and deliver safety/security training programs for employees and third-party vendors, focusing on emergency preparedness and workplace safety.

4. Travel & lodging Safety

• Monitor geopolitical situations in coordination with the Director Safety & Security.
• Hospitality Risk: Perform annual and impromptu audits of guest houses (NCR) to ensure lodging safety standards.
• Travel Oversight: Monitor daily travel manifests for employees heading to high-risk zones and conduct spot audits of corporate transport vehicles for safety compliance.

5. Liaison: On requirement basis engage with law enforcement agencies.

Required Qualifications & Skills

Education & Experience

• Minimum Graduate or equivalent or Diploma.
• Experience: Minimum seven years in Physical Security operations or Corporate Security with minimum two years as Assistant manager or equivalent.
• Background: Experience in Real Estate security operations or managing corporate campuses is highly preferred.
• Certification: Certifications in Security, Fire Safety, Occupational safety are a significant advantage.
• Strong computer skills. Must be proficient and familiar in the use of Microsoft products.

Technical Competencies

• Security Tech: Expertise in CCTV, Security operations not limited to Access Control, Perimeter Protection, and Alarm Monitoring Systems.
• Workplace safety. Fundamental understanding of Occupational safety and Fire life safety.
• Response: Proven expertise in incident investigation techniques and emergency response coordination.

Soft Skills

• Leadership: Ability to lead diverse teams and manage vendors under high-pressure scenarios.
• Communication: Strong stakeholder engagement skills with the ability to present data-driven insights.
• Resilience: Exceptional problem-solving abilities and a calm demeanor during crisis management.
• Stakeholder Coordination. Ability to coordinate & engage with multiple stakeholders.

The above statements reflect the general tasks, duties, activities and/or responsibilities necessary to describe this position and is not intended to set forth all of the specific requirements of the job. These job duties/responsibilities may change or vary in response to business needs.