Facility Management Lead - Belgium

About Brussels Airlines

Brussels Airlines, part of the Lufthansa Group, is the national airline of Belgium with its home base at Brussels Airport.
Our mission is to be the most reliable airline, making everyone feel at home.
We are passionate about what we do, whether it’s on board, in an office, in the hangar or at an airport. Our people are recognized for always going above and beyond and for constantly challenging themselves.

Purpose of the position

Join us at Real Estate Management and be part of our motivated, professional and happy team to deliver best-in-class building services for our colleagues within Brussels Airlines and all Belgium-based business units of the Lufthansa Group.

This position includes leading the facility management (technical, infrastructural and commercial) for our diverse real estate portfolio. You would also be responsible for the strategic and operational development of our FM services. A strong focus on leadership and steering is a must.

Your tasks

• Maintenance and building operations: Secure technical and infrastructure facility management in building 26, the Technical Base in BRU and warehouse facilities, training center, crew center, passenger lounges and the rent premises in the airport terminals.
• FM strategy development and execution : Design and steer FM service related processes for BU and define and execute integrated facilities management.
• Operation of LH group-wide infrastructure facility management for the Belgian region.
• Service provider management for the LH Group in Belgium including high level quality service level agreements.
• Actively pursuing efficient energy management and regular communication within the LH Group.
• Contract and vendor management : Steering facility management suppliers (master contract partners).
• Maintaining and proving all inspection reports and notifications relevant to government authorities.
• Leading of up of 1 direct employee and steering of up to 8 onsite personnel of service providers.
• Asset management: implement a systematic approach taken to manage the life cycle of the real estate assets and its technical systems, and ongoing  process of maintaining, upgrading and operating assets [reference ISO 55000].
• Crisis management in the event of acute disruptions and insurance claims; adequate information for users; provision of data material for authorities for the locations in the region; highest escalation instance at the regional level.
• Planning, monitoring and reporting of the budget for the area of responsibility.
• Dialogue and escalation with stakeholders / users regarding space allocation and the operation of space: strategic planning and alignment with the demand organization; policies, procedures and compliance.
• Facility Information Management & Technology Management: the planning, implementation and use of technologies that support the day-to-day operations of the facility management function, including incident management , automation of intelligent building systems, the collection of facilities data.
• Risk management and Business continuity :
  • Identifying potential hazards or threats and select methods to either avoid them or mitigate them in order to minimize potential loss, damage or injury to people, buildings, grounds, technology and building systems and so forth.
  • Develop plans and procedures to assure the continuation of business operations during and after conditions of duress.

Your profile

• Bachelors /Master – Building Management.
• 5+ years of professional experience in facility management or related.
• Strong experience in provider management and lager FM mandates.
• Familiarity with building codes, accessibility regulations and other relevant constraints in the field of real estate.
• Experience in operational and capital budgeting, evidence-based decision-making process, procurement, contracting, financial analysis, reporting.
• Facilities (technical matters): working knowledge of building systems,structure, interiors and exteriors, and grounds and their related legislation.
• Purchasing methods.
• Very good spoken and written Dutch and French.
• Great social and communication skills.
• A “hands-on” approach.

What we offer

• A flexible reward plan that allows you to optimize part of your salary.
• A flexible work environment focused on activity-based working and home office possibility.
• Travel benefits.
• Profit sharing.
• Group insurance.
• Company medical plan (optional).
• Meal & eco vouchers.
• A spot in a very enthusiastic team & a great company to work for.
• Company car.
• Representation & homeworking allowance.