Assistant Manager - SOC Move Team

There’s never been a more exciting time to join United Airlines. We’re on a path towards becoming the best airline in the history of aviation. Our shared purpose – Connecting People, Uniting the World – is about more than getting people from one place to another. It also means that as a global company that operates in hundreds of locations around the world with millions of customers and tens of thousands of employees, we have a unique responsibility to uplift and provide opportunities in the places where we work, live and fly and we can only do that with a truly diverse and inclusive workforce. And we’re growing – in the years ahead, we’ll hire tens of thousands of people across every area of the airline. Our careers include a competitive benefits package aimed at keeping you happy, healthy and well-traveled. From employee-run "Business Resource Group" communities to world-class benefits like parental leave, 401k and privileges like space available travel, United is truly a one-of-a-kind place to work. Are you ready to travel the world?

At United, we fly into airports around the entire world. And we need a whole team of people to keep things running in tip-top shape! From the exceptional service at the check-in counter to the departure gate, and even behind the scenes making sure your checked bags arrive with you, our Airport Operations team keeps operations at our airports running smoothly every single day.

• Assist and support the Move Team Manager in leading and supporting the Move Team Supervisors and frontline employees, to ensure the optimal and safe performance of the Move Team function
• Ensure supervisors and frontline employees are equipped, qualified and prepared to perform their jobs
• Lead and develop a team of supervisors, by providing mentorship and support, as they manage the performance of frontline employees and the Move Team function
• Work closely with various departments to ensure operational integrity
• Assist in all areas of the operation and provide leadership as needed
• Working with the Manager of the SOC Move Team, ensure regulatory compliance, including audits and briefings
• Manage and lead all aspects of the overall Move Team function and performance
• Lead and direct a team of Move Team supervisors in meeting local and divisional goals
• Support and engage frontline employees in delivering a safe, dependable, and efficient operation
• Liaise with various divisions and station personnel to provide outstanding performance
• Conduct safety audit and briefings, and ensure regulatory and training compliance
• Various collateral assignments and other related responsibilities as assigned by the manager
• Investigate and support supervisors in investigating, workplace concerns and policy violations.

United values diverse experiences, perspectives, and we encourage everyone who meets the minimum qualifications to apply. While having the “desired” qualifications make for a stronger candidate, we encourage applicants who may not feel they check ALL of those boxes! We are always looking for individuals who will bring something new to the table!

• High School Diploma, GED or equivalent education
• 3+ years experience in airline or airport operations, in a large/hub setting
• Minimum 2 years supervisory experience
• Legally authorized to work in the U.S. without sponsorship
• Successful completion of interview and background checks
• Ability to acquire airport SIDA ID and CBP clearance
• Valid state-issued drivers license
• Successful completion of Move Team training, as well as airport Movement Area Operations (MOA) qualification within 6 months of hire
• Strong knowledge of airport operations functions
• Microsoft Office suite of products
• Demonstrated leadership ability and desire to work in a fast-paced, operational environment
• Proactive leadership, with desire to solve problems and drive performance
• Effective organizational, presentation, analytical, and planning skills
• Strong written and verbal communication skills, with the ability to communicate clearly and concisely to a varying audience in an operational setting
• Must be legally authorized to work in the United States for any employer without sponsorship
• Successful completion of interview required to meet job qualification
• Reliable, punctual attendance is a crucial function of the position.

• Associate or Bachelors degree in related field
• 5+ years experience in airline or airport operations
• 2+ years experience in Move Team or Ramp operations
• Experience leading leaders
• Move Team or ramp operations
• CBA, grievance, investigation, and disciplinary processes.

United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodationsunited.com to request accommodation.