Job Description:

SUMMARY OF POSITION

The Flight Operations Engineer position is part of the flight operations support team. This position reports directly to the Head of Flight Operations Group. He/She works in close cooperation with the Airbus Flight Operations Support & Training Standards department (STL) in updating flight operations manuals (FCOM, QRH, FCTM, AFM, MMEL, CCOM, WBM) and answering to customer (Airlines) queries on flight operations matter. The deliverables (flight operations manuals, flight operations technical answers and related supports) are provided worldwide to the customers for all Airbus aircraft programs.

Duties & Responsibilities

This position is responsible for flight operations support activities including, but not limited to:

Operational standards: 

• Author and coordinate the authoring of relevant flight operations manuals according to the Flight Operational Standards defined by STL

• Update relevant flight operations manuals according to aircraft definition, operational feedbacks and requests from the customers, authorities/agencies or internals

• Manage aircraft configuration to ensure coverage of individual aircraft definition in relevant flight operations manuals

Operational support to customers:

• Answer to customer queries on flight operations matter upon STL requests

• Ensure that all flight operations concerns and needs raised by the customers are well assessed and addressed within the defined time scale

CORE JOB Requirement

• Bachelor degree in aeronautical engineering

• 2 to 5 years of experience in airline operations or equivalent 

• Advanced level of communication skills in English

• General knowledge of aircraft systems

• Sturdy knowledge of IT tools and particularly in the authoring of structured documentation in XML

• Familiar with an international and multifunctional environment

• Ability to organize and manage multiple priorities

• Good customer service mindset

• Good team player

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.

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