Solutions Delivery Order Specialist (Stationed in Haikou)

Airbus •

Beijing, International, International

Position Type: Permanent

Job Description:

Job objectives

Ensure on-time parts availability
Order processing, administration and management of material orders for assigned IMS customer

Primary responsibilitiesManage order fulfillment

Order management and administration for all aspects of the material order handling process and facilitating the stock dispatch of material from resources globally.
Manage order book and follow up proactively to ensure no or low backlog and delays.
Purchasing of parts from Airbus partner companies, which include monitoring and escalation of deliveries.
Initiating withdrawal process from production lines, external suppliers or Airbus&39; global warehouses.
Develop alternative solutions and make decisions to ensure in-time material delivery to meet customer requirement.
Launch and coordinate sourcing process and data loading activities for new part numbers.
Ensure in-time delivery for all spare parts and related services to all Airbus customers’ worldwide using available technical and commercial data.

Manage related interfaces

Understand customer requirements and transform into fulfilment actions.
Coordinate clarification of technical and commercial queries utilizing Airbus Technical Documentation and/or liaising with Airbus technical, engineering or commercial departments.
Be the focal point for the customer for material order related actions.
Inform relevant stakeholders proactively on order status, especially for delays or critical parts.
Hand over relevant tasks and related information to the 24/7 backup organisation.

Secondary responsibilities

Provide high quality responses related to any customer or internal requests.
Measure and utilize key performance indicators (KPIs) in order to manage material order activity and producing order activity reports.
Assist, coordinate and prepare reports on operational topics and participate in customer meetings as required.
Work in a team to fulfil overall targets and communicate any relevant information to other team members, especially planning officers to improve forecasting and avoid future critical situations.

General

Comply with Satair Group’s mission, values and Quality Management procedures
Comply with Satair Group’s guidelines on Ethics & Compliance
Understanding, sharing and living of Satair Group values and rules
Respect Satair Group processes and procedures agreed per function
Keep the direct report informed of the status of agreed tasks and of any critical problem areas
Participate in optimizing Satair Group’s business procedures by applying existing Satair Group’s IT systems
Comment/advise on unsatisfactory situations within the organization, and propose potential solutions for improvements
Identify and offer suggestions to improve efficiency
Be well informed about and familiar with the latest developments in Satair Group&39;s business
Have an inter-cultural understanding
Participate in occupational safety and health efforts
Contribute towards a positive and inspiring working environment

Personal & interpersonal skills

Diplomatic sense and open/‘out-of-silo’ mind-set
Ability to build successful relations across functions and with all stakeholders
Strong ability to work in a team to achieve common targets
Positive, pro-active, and enthusiastic communication and working
Flexibility in terms of working times, which could include weekend or shift work if required to fulfil targets.

Professional skills

Minimum 3 years working experience
Degree in Business, Supply Chain, Logistics or Production and have relevant work
Working knowledge of English, both orally and in writing
Understanding aviation business specifically in the area of spares supply chain management
Technical and process oriented background with the ability to understand and interpret technical documentation and drawings
Ability to understand your customer to develop and propose creative solutions
Flexible, able to work under pressure with tight deadlines and successfully deal with unexpected situations / issues.
Working knowledge of MS Office applications (Excel, Power Point...) and SAP R/3.

KPIs

On-time deliveries
Quantity of orders managed
Customer satisfaction

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.

Company:

Satair (Beijing) Co. Limited

Contract Type:

Permanent

Experience Level:

Entry Level

Job Family:

Material Support & services

By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus.
Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.

Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to emsom&64;airbus.com.

At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.

Job Ident #: JR10285244

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Solutions Delivery Order Specialist (Stationed in Haikou)

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