Job Description SummaryThe On Wing Support Planner (London) will work across a wide variety of customers, GE Aerospace facilities and partners to plan all aspects of engine maintenance from job request through final billing. Applicants will be familiar with quick-turn aircraft engine maintenance, repair and field services, operations of a FAR-145 Repair Station.
Includes activities such as processing transactions, managing processes, material management, site operations, or warehouse logistics & shipping, sometimes in a shop structure. Impacts departmental operations and responsible for planning/execution. The role has some autonomy but is focused on execution of activities within an operating discipline covered by standard functional practices and procedures. Some judgment may be required but this is typically with guidance.Job DescriptionEssential Responsibilities
- The OWS London Planner will lead job quotation, resource and tooling allocation, team launch, and
job execution through to final invoicing. - GE On Wing Support is a 24 / 7 / 365 operation and you must be willing and able to support calls during off-hours when emergency situations arise.
- Customer Facing representative for GE Aviation On Wing Support to liase and support the customer on existing contracts and any future help and support required. May also engage in sales activities for assigned customers.
- Working Directly with On Wing Support Engineers to ensure our on site or in the field requirements are met to ensure engines and customers turn times.
In addition, the On Wing Support London Planner will:
- Coordinate resources and tooling in order to effectively complete engine repairs in the shop or offsite locations throughout the world
- Communicate across multiple departments to effectively coordinate operations between manufacturing, project and product support teams
- Work with Operational Leadership & Material Logistics coordinators to ensure deliveries meet customers™ expectations
- Communicate with internal team and customers to ensure seamless service and work scope execution
- Review the SAP report and coordinate with Customer Service to ensure customers expectations are met
- Support commercial team in quoting and managing of work scopes, parts logistics
- Be accountable to Site Leader for all deliverables
- Coordinate and provide support for the team in all Technical, Logistical, Environmental, Health & Safety (EH&S) and Quality requirements
- Ensure daily planning sessions are held and objectives met by the team
- All-hands on deck Support for AOGs (Aircraft On Ground) as they arise
Qualifications / Requirements:- Strong Oral and Written communication skills
- Experience with Engine maintenance, trouble shooting, and assembly procedures.
- Engineering and/or technical background
- Ability and willingness to support calls during off-hours when emergency situations arise
- Ability to work within a small team that has the customers requirements as priority
- Planners rotate a weekend "on call" requirement between the team (1 in 3 weeks) for AOG support.
Desired Skills / Experience:
- Degree Level Educated
- Demonstrated quality, compliance and customer satisfaction skills
- Approach work with a positive attitude and a sense of commitment to both team and customer objectives
- Strong communication skills and problem-solving ability are a must
- Possess a desire to learn and grow with advances in technology
- Experience in repair of large commercial engines
Flexible Working
GE supports and encourages flexible working arrangements, where possible, and recognises the benefits to employees of having a positive work-life balance.
Total Reward
At GE Aerospace we understand the importance of Total Reward. Our flexible benefits plan, called FlexChoice, gives you freedom, choice and flexibility in the way you receive your benefits, as well as giving you the opportunity to make savings where possible.
As a new joiner to GE we are pleased to be able to offer you the following as default in your benefit fund, which you then can tailor to meet your individual needs;
- Non-contributory Pension
- Life Assurance
- Group income protection
- Private medical cover
- Holiday Hourly equivalent of 26 days, with flexible option to buy or sell
Security Clearance
Baseline Personnel Security Standard (BPSS) clearance is required and must be maintained for this role. Please note that in the event that BPSS clearance cannot be obtained, you may not be eligible for the role and/or any offer of employment may be withdrawn on grounds of national security. Please see the link below for further details regarding the requirements for BPSS clearance: BPSS
Right to WorkApplications from job seekers who require sponsorship to work in the UK are welcome and will be considered alongside all other applications. However, under the applicable UK immigration rules as may be in place from time to time, it may be that candidates who do not currently have the right to work in the UK may not be appointed to a post if a suitably qualified, experienced and skilled candidate who does not require sponsorship is available to take up the post. For further information please visit the UK Visas and Immigration website.
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Additional Information
Relocation Assistance Provided: Yes
