Job Description:

Mission:

• Focal point at AHE level and logistic front face to the customer when dealing with By the Hours contacts, managing actions and guaranteeing the business delivery performance.

Main Responsibilities:

• Execute B2B and B2C contracts, supervising compliance with terms and delivery conditions.
• Monitor customer’s orders and ensure its processing in due time, attend customer needs and logistic inquiries when required.
• Liaise with other company areas and customers for all customer’s outstanding orders.
• Support both KPI performance for business and individual customer level.
• Ensure customer complain reporting actions plans.
• Monitor helicopters flight hour evolution, forecasting parts based on scheduled maintenance plan.
• Perform contract invoicing and follow up report when needed.
• Update data base of the business in a daily basis.
• Provide AOG service to customers.

Key Competences:

• Business/Economics bachelor’s degree.
• Experience in customer logistics services
• English skills (negotiation level required).
• Cross-functional coordination and problem solving mindset.
• Google Suit tools and MS office expertise.
• Customer satisfaction oriented.
• Proactivity and team work spirit.
• SAP modules knowledge: S&D, MM.
• Desirable tools expertise: WebTeK, Orion, T.I.P.

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.

Company:

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Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.

Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to emsom&64;airbus.com.

At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.