Flight Operations Scheduling Specialist (NJUS)

Job Description:

Purpose of Position

As a Scheduling Specialist at NetJets, you will play a crucial role in developing the current and next day's flight schedule. You will manage scheduling and communication, prioritizing safety in all scheduling tasks while maintaining exceptional service for NetJets Owners, crewmembers, and supporting departments.The Scheduling Specialist will continuously seek opportunities to reduce schedule costs while maintaining a robust schedule in a dynamic environment.Serving as the primary point of contact for crew members, you will facilitate seamless communication with the flight center and ensure smooth day-to-day operations.

Tasks and Responsibilities

Next Day Scheduling:

Efficiently assign owner flight requests to NetJets aircraft and crews to optimize resources and operations.
Incorporate new bookings, maintenance events, and changes to bookings.
Refine and maintain the flight schedule with optimizing all available crews, utilizing all available resources.

Current Day Scheduling:

Manage all aspects of the current days flight schedule, ensuring timely communication and implementation of required changes through both proactive and reactive measures.
Refine and maintain the flight schedule with optimizing all available crews, utilizing all available resources.

Crew Communication and Duty Day Management:

Act as the primary liaison between crewmembers and the flight center.
Build relationships with crewmembers to ensure a positive experience for both the crew and Owners by providing detailed information on why situations are occurring or changing to ensure clarity and efficiency.
Gather and disseminate essential information from crewmembers and supporting departments involved in daily operations.

Education

Bachelor's

Certifications and Licenses

Years of Experience

0-2 years of experience

Core Competencies

Service-Oriented

Curiosity

Collaboration

Adaptability

Strives For Positive Results

Knowledge, Skills, Abilities and Other (KSAOs)

Bachelor's degree or Aviation experience preferred.
Previous experience in a fast paced, dynamic work environment and the ability to multi-task are crucial to this position
Ability to communicate in a professional manner with internal and external customers (email, AFIS, Crew Comm, inbound calls, 3-way calls)
Partner with internal partners to increase capacity e.g. (Base, Unscheduled, Line Planning Maintenance Teams)
Previous experience in aviation is preferred
Ability to manage, make decisions, and problem solve with multiple competing variables and priorities
Strong customer service and team focus through proactive communication
Must be detail-oriented and persistent with following-through on any job related function or task
Must be proficient with IntelliJet, Crew Comm, Ops checks
Basic knowledge of geography (domestic & international)
Basic knowledge of Aviation weather and NOTAM's
Ability to proactively identify challenges and anticipate alternative options
Effectively integrates logistical decision making and uses sound judgement to deviate from established policies and procedures to allow for crew members to focus on their specific responsibilities at hand.

Job Ident #: 13489-en_US

Company Details

NetJets

4111 Bridgeway Ave
Columbus, Ohio 43219 USA
careers.netjets.com/

Beginning as the first private jet charter and management company, NetJets has led the industry for 57 years. In 1986, they debuted the revolutionary concept of shared ownership. This allows individuals and companies to buy a share of a private business...

Benefits:
As the worldwide leader in private aviation, NetJets strives to create exceptional experiences—that includes the benefits we offer our teams.

Employees have free coverage for Medical, Dental, and Vision benefits, with access to a vast network of nationwide providers. NetJets strives to LIVEWELL and that means taking care of all aspects of your Mind, Body, and Life through our benefit and discount programs.

Our comprehensive suite of benefits include:
Medical, Dental, and Vision
Healthcare advocacy
Employee Assistance Program
Flexible Spending Accounts
Health Savings Account with employer contribution
Wellness Programs
Paid Time Off
Life and Accident Insurance
Voluntary benefits
Generous 401(k) Retirement Plan company match
Short-Term Disability
Long-Term Disability
Legal Plan
Family support resources
A career at NetJets is the whole (benefits) package.

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Job Info

Location

Columbus, Ohio, United States

Type

Permanent

Company Details

NetJets

4111 Bridgeway Ave
Columbus, Ohio 43219 USA
careers.netjets.com/