At Boeing, we innovate and collaborate to make the world a better place. From the seabed to outer space, you can contribute to work that matters with a company where diversity, equity and inclusion are shared values. We’re committed to fostering an environment for every teammate that’s welcoming, re
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Experienced Customer Account Analyst – AR

The Boeing Company • 
Bangalore, Karnataka, India
Position Type: Permanent
Job Description:


At Boeing, we innovate and collaborate to make the world a better place. From the seabed to outer space, you can contribute to work that matters with a company where diversity, equity and inclusion are shared values. We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.

Boeing is the world’s largest aerospace company and a leading provider of commercial airplanes, defense, space, and security systems, and global services. Building on a legacy of over a century of innovation and leadership, Boeing continues to lead the way in technology and innovation, customer delivery, and investment in its people and future growth of aerospace.

In India, Boeing has been a strong partner to the Indian aerospace and defense sectors for more than 80 years. People at Boeing have been supporting mission readiness and modernization of India’s defense forces, and enabling connected, safer, and smarter flying experiences, in the sky, in the seas, and in space.

Technology for today and tomorrow

The Boeing India Engineering & Technology Center (BIETC) in India is leveraging a diverse talented pool of  5,500+ engineers, technologists, and innovators to drive growth and innovation in the global aerospace sector These engineers deliver cutting-edge R&D, innovation, and high-quality engineering work in global spanets in traditional and emerging areas, and leverage new-age technologies such as AI/ML, IIoT, Cloud, Model-Based Engineering, and Additive Manufacturing, to enhance quality, safety, and productivity for airline customers, shaping the future of aerospace in India for India, and the world.

People-driven culture

At Boeing, we believe creativity and innovation thrives when every employee is trusted, empowered, and has the flexibility to choose, grow, learn, and explore. We offer variable arrangements depending upon business and customer needs, and professional pursuits that offer greater flexibility in the way our people work. We also believe that collaboration, frequent team engagements, and face-to-face meetings bring diverse perspectives and thoughts – enabling every voice to be heard and every perspective to be respected.  No matter where or how our teammates work, we are committed to positively shaping people’s careers and being thoughtful about employee wellbeing.

At Boeing, we are inclusive, diverse, and transformative. 

With us, you can create and contribute to what matters most in your career, community, country, and world. Join us in powering the progress of global aerospace.

Position Overview:

Boeing Accounts Receivable team is currently looking for an Experienced Finance Analyst – AR, managing customer accounts to join their team in Bangalore, India. In this role you will be working with Boeing customer airlines.

Position Responsibilities:

  • Manage BGS Commercial Account Receivables & credit limit for a set of Boeing airline customers including the direct interface/communication to customers.

  • Develop and implement specific regional customer strategies toward goal of clearing customers past due balances and drive to keep account in good standing.

  • Partners with Sales and Contracts (BGS, Boeing Commercial Airplanes (BCA) and Boeing subsidiaries, as needed) on development of plans on more complex customer accounts/transactions ensuring a One Boeing approach through strategy and execution.

  • Identify & manage high risk customers by developing and implementing business risk and collection strategy to minimize risk exposure.

  • Lead and support negotiations to resolve customer account receivable issues.

  • Support invoicing issues and dispute resolution, performance, risk assessment and management of Customer accounts.

  • Manage the data maintenance in various business system for testing, data integrity and security.  Coordinates with and provides recommendations to system providers and stakeholders to identify and resolve business system problems.

  • Prepares and presents financial metrics & strategic action plans to senior and executive leadership.

  • Work closely with customers to ensure continuous payment cadence to reduce AR balance

  • Partner with internal Business Units to solve customer disputes or other issues in a timely manner

  • Visit customers as needed to build/maintain relationships to ensure reduction in AR balance

  • Monitors, reconciles and ensures transactions are in compliance of contractual commitments and identify contractual and financial risks

  • Manages changes to commitments in response to changes in the business environment and customer/product requirements.

  • Ensures compliance with business commitments, company policies, laws and regulations.

  • Project manage and prioritize a wide range of complex issues and opportunities.

  • Provides technical and operational guidance to peers, BGS programs, business units and management.

Employer will not sponsor applicants for employment visa status.

Basic Qualifications (Required Skills/Experience):

  • Bachelor’s degree or higher in Accounting & Finance or equivalent is required as a BASIC QUALIFICATION

  • A minimum of 9 or more years of related experience or an equivalent combination of education & experience in Customer Account Management & AR process.

Preferred Qualifications (Desired Skills/Experience):

  • Must be proficient in MS Office suites.

  • Excellent problem solving & communications skills, conflict management.

  • Experienced working with Senior Leadership & strong partnership & collaboration skills.

  • Must have experience working on cross functional team.

Typical Education & Experience:

Education/experience typically acquired through advanced education (e.g. Bachelor) and typically 9 or more years related work experience or an equivalent combination of education and experience (e.g. Master+ 8 years) related work experience.

Relocation:

This position does not offer relocation within INDIA.


Export Control Requirements: Not an export control position

Equal Opportunity Employer:

We are an equal opportunity employer. We do not accept unlawful discrimination in our recruitment or employment practices on any grounds including but not limited to; race, color, ethnicity, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military and veteran status, or other characteristics covered by applicable law.

We have teams in more than 65 countries, and each person plays a role in helping us become one of the world’s most innovative, diverse and inclusive companies. We are proud members of the Valuable 500 and welcome applications from candidates with disabilities. Applicants are encouraged to share with our recruitment team any accommodations required during the recruitment process. Accommodations may include but are not limited to: conducting interviews in accessible locations that accommodate mobility needs, encouraging candidates to bring and use any existing assistive technology such as screen readers and offering flexible interview formats such as virtual or phone interviews.

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