Crew Scheduler

Are you ready to take your career to new heights? Join Southern Airways, the biggest little airline in the industry, and be part of a dynamic, fast-paced environment where your excellent customer service skills will shine! As a wholly-owned subsidiary of Surf Air Mobility, we provide route services throughout the contiguous United States and the Hawaiian Islands.

Our company mantra, "Every Passenger, Every Day, Every Flight," is at the heart of everything we do. By joining our team, youll have the opportunity to make a real difference in peoples lives while contributing to our mission of providing exceptional service and prioritizing passenger safety.

Southern Airways is experiencing tremendous growth, offering endless opportunities for learning and career advancement. Whether youre new to the airline industry or looking to enhance your skills, youll receive comprehensive training and support to excel in your role.

Put your talents to work and join the Southern Airways team today! Be part of the biggest little airline where every passenger, every day, and every flight matters – and so do you!

JOB TITLE: Crew Scheduler

DEPARTMENT: Flight Operations

REPORTS TO: Crew Scheduling Manager and Deputy Director of GOCC

FLSA: Non-Exempt

POSITION SUMMARY

The Crew Scheduler is responsible for scheduling Pilots in compliance with FAA regulations and company policies, assuring that all flights are properly crewed and that legal issues are satisfied.

KEY RESPONSIBILITIES include the following, but not limited to:

• Resource planning / scheduling of flight crew to ensure maximum utilization of the fleet.
• Monitor crew duties to ensure compliance within industry required limits.
• Inform flight crew of changes that occur to their rosters.
• Coordinate flight crew accommodations and transportation.
• Coordinate roster changes in case of sickness or other unavailability at short notice.
• Update and maintain respective databases and tracking programs.
• Perform any other tasks/duties assigned in accordance with the instructions of the Reporting Manager

POSITION REQUIREMENTS 

Knowledge, Skills & Abilities:

• Creative, out-of-the-box thinking.
• Ability to deal with unexpected situations and issues in a proactive manner.
• Ability to work well under pressure and multi-task.
• Ability to identify problems, their sources and potential solutions while continuing to successfully conduct day-to-day operations without interruption.
• Ability to work a flexible schedule and outside “normal” office hours when required by operational needs.

QUALIFICATIONS:

Education and Experience:

1. High School Diploma or GED required, Bachelor’s Degree a plus.
2. Demonstrated knowledge of rules and regulations of crew scheduling as it relates to the aviation industry.
3. Equivalent education and experience will be considered.
4. Proficient using Microsoft Office Products (Outlook, Excel, PowerPoint, etc.).
5. Knowledge of, or the ability to learn, various pilot scheduling software.
6. 1-2 Years of experience maintaining rosters, resource planning, or moving people around at large volumes.
7. Working knowledge of FAA 135 Scheduled Operations – Preferred
8. Flight and/or Ground Operations Experience
9. Strong interpersonal and communication skills with the ability to communicate efficiently and effectively with all levels of staff to ensure crew are fully aware and briefed on their roster and any changes.
10. Good mathematical and analytic skills.
11. Proven ability to multi-task effectively, prioritize, and communicate project status.
12. Ability to work in a fast-paced, team-oriented environment and be flexible to the changing needs of the business.
13. Advanced organizational skills and attention to detail.
14. Time management skills with a proven ability to meet deadlines.
15. Solutions-driven mindset with a demonstrated ability to exercise sound judgment and work independently.

Miscellaneous Requirements:

• Valid driver’s license and reliable transportation.
• Computer, office equipment, phone skills.
• Ability to read, write and speak English effectively.
• Ability to work within a 24/7 operation including holidays.
• Ability to pass 10-year background check and pre-employment drug screen as required by company and/or airline regulations.
• At least 18 years of age.
• Authorized to work in the U.S. per the Immigration Act of 1986.

Benefits:

Competitive Salary: Attractive compensation package based on experience.

Health & Wellness: After 30 days of employment on the 1st of the next month, you are eligible to sign up for medical, dental, and vision insurance, air ambulance coverage, short-term disability, pet insurance, health savings accounts, and company-paid life insurance.

Retirement Plans: Employees can enroll in our company’s 401(k) plan.

Generous PTO: After completion of your probationary period, employees earn 1 day of PTO per month, plus paid holidays throughout the calendar year.

Employee Discounts: After completion of your probationary period, you can access the My ID Travel program, which allows members of your immediate family to participate as well. This program provides travel privileges, including:

• Flight tickets at significant discount, employee and family members can fly our planes (standby space available)
• Discounts on hotels and resorts
• Car rentals at reduced rates
• Discounted cruises

Southern Airways Corporation is an EEO/AAP employer and as such all qualified applications will receive consideration for employment without regard to their protected veteran status, race, color, religion, sex, sexual orientation, gender identity, or national origin - and will not be discriminated against based on gender, race, or disability.