What the position is:
The Crew Scheduler position is responsible for the day-to-day operations in the Scheduling department, including the daily flight schedule and reports to the Senior Manager of Crew Resources.
Essential Functions:
- Handle the daily operational crew assignments for pilots and flight attendants
- Interact with crew members and process sick calls, flight cancellations, operational re-assignments, crew swaps, and crew movements
- Process crew re-assignments during irregular operations like weather delays, ATC protocols, and maintenance issues
- Assign shifts and trips to reserve crews
- Ensure all crewmember assignments are in compliance with FAA regulations
- Create and distribute daily shift reports
- Communicate closely with other SOC staff on crew assignment issues
- Perform other duties as assigned.
General requirements & qualifications:
- Excellent interpersonal skills
- Excellent problem-solving skills
- Multitask calmly and efficiently in a high-stress and fast-paced environment
- Intermediate level computer knowledge and typing skills, ability to learn company operations software
- High school diploma or GED
- Minimum age 21 years
- Knowledge of airline and aviation terminology and /or aviation experience preferred
Schedule:
The Crew Scheduling Department operates on a 24/7 basis with various shifts from 1st, mid, 2nd, and 3rd. Work (4) 10 hour days with 3 consecutive days off.
***Must be available to work all shifts listed (including weekends and holidays) ***
Physical Requirements:
- Prolonged sitting at a desk
- Extended hours working on a computer and on the phone
- At times high stressful environment
- Work with background noise