What the position is:

The Crew Scheduler position is responsible for the day-to-day operations in the Scheduling department, including the daily flight schedule and reports to the Senior Manager of Crew Resources.

Essential Functions:

• Handle the daily operational crew assignments for pilots and flight attendants
• Interact with crew members and process sick calls, flight cancellations, operational re-assignments, crew swaps, and crew movements
• Process crew re-assignments during irregular operations like weather delays, ATC protocols, and maintenance issues
• Assign shifts and trips to reserve crews
• Ensure all crewmember assignments are in compliance with FAA regulations
• Create and distribute daily shift reports
• Communicate closely with other SOC staff on crew assignment issues
• Perform other duties as assigned.

General requirements & qualifications:

• Excellent interpersonal skills
• Excellent problem-solving skills
• Multitask calmly and efficiently in a high-stress and fast-paced environment
• Intermediate level computer knowledge and typing skills, ability to learn company operations software
• High school diploma or GED
• Minimum age 21 years
• Knowledge of airline and aviation terminology and /or aviation experience preferred

Schedule:

The Crew Scheduling Department operates on a 24/7 basis with various shifts from 1st, mid, 2nd, and 3rd. Work (4) 10 hour days with 3 consecutive days off.

***Must be available to work all shifts listed (including weekends and holidays) ***

Physical Requirements:

• Prolonged sitting at a desk
• Extended hours working on a computer and on the phone
• At times high stressful environment
• Work with background noise