This position is located in the System Operations Services (AJR), Resource Planning and Support Group, Employee Management Support (EMS) Group, AJR-R2. The EMS Group is responsible for providing support on a variety of human capital needs through coordination and collaboration with appropriate AHR professionals.
Duties
Performs multiple, varying, and complex assignments under the minimal direction of a manager, senior analyst , or more experienced professional. May act as a contributing specialist on large work activities or as a project manager or team leader for large projects/ programs/activities. Typical assignments may include: providing guidance to less-experienced professionals, leading small project/ program teams, designing and recommending solutions to complex problems, preparing and reviewing management reports, and developing and recommending improvements to administrative systems and processes to improve operational efficiency. Assignments frequently require knowledge and experience working across functional and/or organizational lines.
Applies experience and comprehensive knowledge of analytical and evaluative methods and techniques for assessing program development or execution and improving the effectiveness of efficiency of administrative functions and business operations. Conducts studies and comparative analysis to identify issues and recommend improvements to processes and systems. Monitors and evaluates processes during implementation to detect or assess problems. Conducts research, analysis and evaluation of program activities to ensure compliance/consistency with policies and procedures. Conducts business trends analysis to ensure business practices and activities aligns with customer needs and expectations. Performs quantitative techniques to obtain measurable data to design and recommend solutions for achieving organizational goals. Recommends new or modified work methods, including organizational structures, processes, staffing patterns and automated work processes, in support of administrative functions or program operations.
Serves as the directorates point of contact for the coordination of personnel documents and hiring activities. Coordinates and collaborates on internal staffing levels, position management, and labor compliance activities with appropriate AHR professionals. Collaborates closely with Management Services (AJG) to initiate and monitor a wide range of personnel actions. Works with managers to identify position duties and develop personnel requirements to submit to AJG for review and approval. Provides Group Manager regular updates on personnel actions and matters. Meets weekly with AJG POC to discuss statuses of personnel actions and related program activities.
Possesses knowledge of business and program to collect, analyze and organize data. Develops and recommends approaches to address current and anticipated personnel and business process problems and issues. Works with management and senior analyst to solve problems. Work is reviewed rarely, typically through status reports and at project completion, to ensure policy compliance and alignment with AHR policies and procedures.
Contacts are internal and external. May act as a point of contact to provide advice and guidance on the applications of policies and procedures. May be called upon to communicate FAA positions on policies and procedures internally and externally. Established policies/procedures provide guidance for most assignments, but allow considerable discretion for employee to select the most appropriate approach(es) or develop new approaches. Assignments regularly require interpretations of internal and external policies and extrapolations from precedents.
